FAQ's (Frequently Asked Questions)

Where are my files that I ordered? 

Your files are able to be downloaded to your computer immediately after purchase from the DOWNLOAD NOW link that appears as soon as your payment processes.  You also receive an email in your own email box with the link to download your files in case you are ordering while mobile or on the go.  Please check your spam for that email and add Embroidery Designer Mall to your safe email list. 

When are your sales? 

Embroidery Designer Mall has sales frequently, so be sure to join our Facebook group (CLICK HERE) to be the first to hear of sales and freebies! 

Do you have a newsletter? 

Yes! Look for the box on the left side of your screen to add for your email address so you can beadded to our newsletter list! Double check your email before clicking enter to make sure everything is ok!